The Merriam Insurance staff issues a formal “Thank You” to all of our wonderful clients. We appreciate each and every one of you!



“We were very excited with the support that we have received from the Merriam staff as well as the underwriter’s staff. We have been offered training tools and informational tools that will assist us in doing the work of ministry.”
—Rex Whiteman, President, CEO, Union Missions Ministries, Charleston, WV

“I can’t say enough about how positive my experience with the Merriam Agency has been. After the unexpected death of my husband, I became responsible for making all financial decisions alone. I knew we had been paying too much for auto and home insurance, so I requested quotes online. I was overwhelmed with offers that were far too many to sort through. Given everything else I was dealing with, I couldn’t possibly do a good job of comparison shopping. Everyone on the Merriam team who assisted me has been awesome at helping me secure the coverage I needed at a great price.”
Mary O’Keeffe, Niskayuna, NY

“It is an extreme pleasure and complete surprise when an agent is working hard to make sure that we have the best possible coverage for the least amount of money. I have never worked with any agency the likes of Merriam.”
Larry Graber, Union Gospel Mission, St. Paul, MN

“It is always a pleasure to deal with the Merriam Agency. I know that certain clients can be very demanding and high maintenance, and fortunately for me the agency is extremely efficient at what you do. If it weren’t for the Merriam Agency my insurance needs would never be fulfilled. I thank you and appreciate you for all your efforts and kindness in handling my insurance needs.”
Alexander D. Phillips, Esq., Island Abstract Inc.

“The Merriam Agency has been professional and thorough in all of their interactions with us. We were able to reduce our budget significantly while maintaining the same level of health insurance coverage as before. Thank you, again, for the excellent service you provide.”
Rev. N. Bradley Jones, Christ Church

“We are extremely pleased with the insurance coverage and service that the Merriam Agency has brought to our table. The high level of customer service that the employees of the Merriam Agency practice is incomparable. They have the ability to research, design, and implement innovative programs and services and listen carefully and always with empathy.”
Rosemary A. Taylor, YWCA

“I want to thank you for the work you and your staff have done to provide our mission with an excellent insurance portfolio. The coverage you obtained for us is not only more applicable than what we had, but provides more coverage at a much lower cost. Our only regret is that we did not come to you years ago.”
John E. Bryan III, Brother Bryan Mission

“In times when great customer service is expected, it is seldom presented or embraced. Merriam Insurance is the exception. Any agent can sell me a policy, however you sold me your business and proved to me that Merriam will be there for me at all times.”
Cheryl Blais, The Maples at Warner

“We absolutely love dealing with everyone at Merriam. I feel like our move to you guys was the best decision we have ever made.”
Nelson Goucher, The Kingsway Baptist Church

“Through an exhaustive effort, the professional liability management went above and beyond what was normally expected, in finding an insurer that met our needs, without which, our agency could not continue to conduct business.”
Stephen Thompson, Thompson Land Services, Inc.

“I have been on thousands of appointments with agents and their clients. It’s not often that I have been with agents who are as knowledgeable, personable and professional. Thank you for the service you provide.”
Bill Simms, Pueblo Rescue Mission

“This was the best organizational decision I’ve made all year! Our coverage and premiums have greatly improved. The greatest benefit, however, is having someone to call when I have questions.”
Ronald Mackey, Camp Director, Deerfoot Lodge

“The professionals at Merriam Insurance have been my go to experts for E&O coverage, for over 10 years! They give great response time and they are fantastic at what they do!”
Joseph DePietro, The Security Title Guarantee Corp. of Baltimore

“I would like to commend you on the way you helped me navigate the confusing arena of insurance. Your patience and clear explanations quickly sold me on Merriam Insurance. Without a doubt my best experience dealing with the insurance industry. Keep up the great work!”
Nick Ringger, Alaska Bible College

“Our relationship with The Merriam Agency is a special one, in that it goes well beyond that of a typical business relationship. We view The Merriam Agency as both a friend and a partner in ministry with Grace Fellowship. The Merriam Agency has consistency demonstrated a genuine sense of care and concern for Grace Fellowship as it relates to managing risk and ensuring adequate, but not excessive, insurance coverage.”
Bill Minchin, Pastor of Business Administration

“My sincere thanks for helping me out with the documents needed to renew our Beer and Wine license. I am touched by your efficiency, your alacrity, your propensity and your sincerity. These have become obsolete terms confined to the pages of a dictionary. You bring them to life.”
M.A. Waheed, Taj Mahal Restaurant

“A huge thank you to the Merriam Agency. They have been very helpful to our organization in helping us getting not only the correct policy that we needed for our Non Profit organization, but also helping us select the right carrier/provider for our policy as well. Merriam has also been very helpful to us with contacting us for any continued changes and or updates that we may need. We greatly appreciate the Merriam Agency for all their help and efforts and will continue to do business with them in the future. Thanks again.”
Gordon Austin, President, Claridon Community Helps Inc.

“Merriam has always been there for us and we appreciate their availability and timely responses. Everyone on staff at Merriam are always friendly and very helpful.”
Dona Williams

“Thank you for your wonderful customer service. I own a small startup, which means I work 15 hour days and don’t have time to travel or do extra research. Merriam made everything so easy and accommodated my busy schedule. You treat your customers with the same attentiveness and care with which I treat mine. When I saw this in you, I knew I had found the right agency.”
Celina Ottaway, Celina’s Kitchen

“Prior to finding the Merriam Agency, I was dissatisfied with the insurance we had for His Mansion Ministries (a Christ-centered discipleship community). Our insurance broker did not understand our business, nor did his insurance products adequately meet our needs.
I found Merriam Insurance through the Trinity/HPSI directory. I called them and almost immediately felt they understood what our ministry does and what our insurance needs are. Merriam has both a wealth of knowledge and the skills to practically apply this knowledge. They are very responsive to all my questions and concerns and are personable and encouraging. They go above and beyond the call of duty.
The insurance package we ended up with is tremendous: it fully covers us, has numerous additional benefits and has saved us a considerable amount of money.  I have such a sense of peace as well as the assurance that we are now far better insured.
I wholeheartedly recommend the Merriam Agency.”
Bill Kurtenbach, His Mansion Ministries, Deering, NH

Locations

Main Office

376 Broadway; PO Box 1038
Schenectady, NY  12301

(877) MERRIAM
(877) 637-7426
email

North Creek

Gretchen Kirby – Branch Manager
295 Main St

North Creek, NY 12853

(518) 251-5839
email

 Denver / Colorado Springs

Jon Barron – Branch Manager
DTC Corporate Center III
7900 East Union Avenue, Suite 1100
Denver, 80237

(719) 488-3206
email