My name is Jennifer Holt. I began my journey with the Merriam Insurance Agency in 2009 as a Professional Liability Account Manager. During my years of service at Merriam, I have worn several hats. My responsibilities have ranged from customer service to department management and development and marketing of an exclusive Lloyds product. In the fall of 2017, I was honored to accept my current position as Service Team Manager. In this role, I oversee the entire service staff of the agency, including personal lines, commercial lines, health benefits and specialty business.
With this restructuring, we have added amazing new talent to our service staff. I am blessed to be surrounded by a team of professional, customer oriented individuals every day and am confident that the service being delivered will meet and exceed all of our clients’ expectations for the future.
Our clients are the most important asset we have. We are determined to make sure they know how valued they are by striving to build long lasting relationships and deliver unprecedented, top notch service.
Looking back to my first day at Merriam, never did I expect to be in the position I am in today. I have been consistently challenged throughout my various roles and excited when opportunities arose to contribute more. With a strong customer service background, I have always been eager to share different concepts and ideas with our team and am now looking forward to leading everyone on the future path towards growth and greatness.